There is no sound or the sound is too low at maximum volume.

  • Check if Mute mode is set to On. If so, press the mute button on your remote to restore the sound.
  • Press volume button on your remote control to check the volume settings.
  • Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV.
  • Make sure that the audio cable is connected to the correct audio output connector on the external device.
  • Check input cable connection to the TV. Incorrect connections may cause no sound.
  • Make sure that you select the corresponding input source. For example, if you connect HDMI cable to HDMI 1 port, please select HDMI 1 as the input source on TV.
  • Check whether TV Speaker is selected at > Settings > Display & Sound > Audio Output.