Restart or reset your TV
If the TV has problems such as a delay between the picture and sound or connection fails to external devices, you can try to restart your TV first to troubleshoot the issue. If the problems persist, reset your TV to the factory default. Before you start, remove any external USB devices from the TV.
Restart your TV
- Press the power button on your remote control or press the power button on the TV to turn it off. For some models, press the power button on the TV to display the on-screen menu, and press the button again to move the focus to to turn off the TV.
- Unplug the TV power cord from AC outlet and reconnect after 60 seconds.
- Press the power button on your remote control or press the power button on the TV to turn it on.
Note:
- Restart your TV will not clear your personal settings, information and data.
Reset your TV
Please note that reset will clear your personal settings, information and data. Find more specific operation steps in Settings Overview > Reset to Factory Default in this manual.