There is no picture, or the picture is black and white.

  • Check input cable connections. Incorrect connections may cause color problems or a blank screen.
  • Make sure that you select the corresponding input source. For example, if you connect HDMI cable to HDMI 1 port, please select HDMI 1 as the input source on TV.
  • Check if the Color is set to 50 or higher at > Settings > Display & Sound > Picture > Color.
  • Press button on your remote control and select Settings > Display & Sound > Picture > Brightness and Color, check and adjust the settings.
  • Switch to other channels or contents to check if the picture color is normal.
  • Unplug the TV power cord from AC outlet and re-plug it after 60 seconds.